Visit a clinic

Brook Southend offers a wide range of services from our location in central Southend-on-Sea

This includes:

  • STI testing and treatment
  • Contraception (including long-acting methods and emergency contraception)
  • Pregnancy testing and help with pregnancy choices
  • HIV support
  • Information and advice around all aspects of sexual health and wellbeing

Our services are available to anyone living in Southend-on-Sea and our friendly staff can support you with whatever you need. Even if you're not quite sure what you need, they are there to listen, answer any questions and give you lots of information and support.

Details of our dedicated service for people aged 24 and under will be available soon.

Outside of Southend-on-Sea?

Brook Southend services are only available to residents of Southend-on-Sea. If you live outside of Southend-on-Sea but have an Essex address, please visit for details of how to access sexual health services.

You can also order an STI test and get contraception online without needing to visit a clinic.

Location and opening times


Brook Southend,
The Victoria Centre (first floor),
362 Chartwell Square,


View on Google Maps


0330 135 5916


Opening times

Monday: 9am - 5pm

Tuesday: 10am-6pm

Wednesday: 9am-5pm

Thursday: 10am-6pm

Friday: 9am-5pm

Saturday: 9am-5pm

Sunday: CLOSED

Please note: We aren't currently accepting walk-ins. Please only come to clinic if you have an appointment.

Frequently asked questions

Is visiting the service confidential?

All sexual health and contraception services are confidential. Health professionals work to strict guidelines and won’t tell anyone else about your visit unless they believe you’re at serious risk of immediate harm.

Do I have to be registered to use the service?

You do not need to have registered with us before using our service.

If you are accessing sexual health services in Southend for the first time, our team will ask you for all the details we need to provide you with the best help and support.

Do I need a referral to use the service?

You do not need a referral to access our services.

Our service is open access, which means that anyone in Southend-on-Sea can access it directly and without a referral. You can phone us on 0330 1355 916 or use our online services.

View referral information for professionals

Does Brook Southend offer cervical smear tests?

We are unable to offer cervical smear tests (cervical screening) at this time.

If you are due a cervical smear test, we recommend you contact your GP. You can also find out more about accessing cervical screening services on the NHS website.

I'm not sure what help I need, what should I do?

It's ok if you don't know what you need - our friendly team are here to help.

The first step is to get in touch, either by phone, webchat or by dropping into the clinic (if it's safe to do so).

Our team will talk to you to find out more about your situation, and then will help you to access whatever treatment or support is best for you. This might mean visiting a clinic, using our online services or helping you to access services from another provider.