The service is provided by SH:24, and uses photo diagnosis.
If you have visible symptoms then it is a good idea to talk to your current partner about the infection.
Avoid any skin to skin contact with the infected area, until you have completed treatment and symptoms have cleared.
SH:24 clinicians are able to prescribe treatments that are suitable for home use.
SH:24 clinicians need to review your symptoms in order to confirm a diagnosis and make a decision on whether home treatment is suitable for you.
Your photos will be reviewed by a GMC registered doctor or a sexual health nurse. Access to photos will be strictly limited to the SH:24 clinicians who need to see them in order to make a diagnosis and prescribe treatment.
Your photos will be fully encrypted and securely stored. Only SH:24 clinicians will have access to your photos.
We advise you not to include any identifiable information within your photos and that you delete the photos from your device once submitted.
If your partner also has symptoms, they will have to create a separate order with their own mobile number. This is to ensure that the right treatment is prescribed and sent to the right person.